At the Hennepin County Medical Center about 50 men and women are wedged in cubicles, talking on headsets. The scene looks like a telemarketing boiler room, but here the employees aren’t making the calls; they are taking requests…
Read more at Kaiser Health News.
Thank you for linking this story. I just found this website and have enjoyed reading some of these news articles. I live in MN and am very well aware of the struggles of this hospital as well as others in the Metro area. It will be interesting to see how things change with the healthcare funding stream changes.